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Engagement with participants 〇 〇 〇 × Investigation matters motivation Why did you come to our website? What are you going to do with your website? How did you hear about the website? How did you access the site today? What do you hope to find on this page? hindrance Was there anything that prevented you from completing the purchase? Were there any factors that made you almost give up on the purchase? Is there anything you think should be improved on this page? What are your biggest concerns about ordering on this site? If you don't order today, what are the reasons? Did you have any questions before completing your purchase? What do you think could be done to make this site easier to use? While using this site, have you noticed any unexpected behavior? hook Why did you choose to buy from us? What do you like most about our site? What features do you need to make it indispensable to you? Level of satisfaction How likely would you be to recommend our service to a friend? How would you rate your experience with the website today on a scale of 5 to.
Did our website meet your expectations? While using this site, have you noticed any unexpected behavior? Example of an e-commerce site selling iPhone cases What is stopping people from purchasing? Question: What are the barriers to purchasing? I can't find the information I need I don't know if it will fit my India Phone Number smartphone size I want another color I can't find the shipping charge I want to compare prices We will categorize the responses to the answers to these questions. How to respond Answer test Fix it right away investigation execution remarks I can't find the information I need What information is missing? I don't know if it will fit my smartphone size Change the way it is written I want another color There are variations, but they are not properly written.
I can't find the shipping charge How can I get it visible? I want to compare prices Click here to see the design that increased conversions winning design reason Place social proof in a prominent place Introducing the benefits of up to 4 products Show more features for logical personas Compatible models are clearly indicated surface consciousness and subconscious mind Survey responses often reveal things like ``manifest consciousness'' and ` `things you can think and feel but don't want to say out loud.'' However, there is a real possibility that the thoughts that were controlling our actions remain in our subconscious mind.
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